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Frequently Asked Questions

Where are you based?

Near Burton-upon-Trent in the East Midlands.

How long is your hire period?

For DIY collection and drop off, our hire period is for up to 5 days. If you opt for delivery, we will work with you and your venue to drop off and collect at convenient times. Our charges remain the same whether the hire is 2 days or 5.

Can we collect from you?

Absolutely. Collecting from us is free! Collection day is generally Wednesday and drop off the Monday after, but we are flexible depending on your Big Day plans and our availability.

I'm not sure exactly what I want. Can I come and visit you?

Yes, there's nothing we like more than a play with layouts and colour schemes! Call Sarah on 07966 255487 to arrange an appointment.

I need advice on quantities and/or layouts.

Please call Sarah on 07966 255487

How do we book?

Please email sarah@bigdayprops.co.uk. Bookings are secure once 50% of the cost has been settled. The remainder (plus a security deposit) is due 4 weeks before the items are due to be collected. Orders under £200 are payable immediately, including the security deposit.

Do you have a minimum order?

Yes. For self hire the minimum order is £100. For your venue to be styled and dressed for you, there is a minimum spend of £800.

Can you deliver to the venue?

Yes. Email sarah@bigdayprops.co.uk for a quote.

Can you help me style my whole wedding venue?

Nothing we would like more!  Turning your ideas into reality can be tricky, so let us help! We would start with an initial consultation to talk about themes, colours, styles and what feeling you are trying to create. Based on your wishes and budget, we will design a bespoke package for you which can be adapted until you are both 100% happy. On the day, we will set up and style your venue and pack down the next day (starting from £800) Please email sarah@bigdayprops.co.uk for a quote.

 

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